Complaints & Gripes

WHERE'S THE BREAD?

When dining at a restaurant that has consistently served quasi-descent food, I am not surprised that I was given this bread roll to eat along with my buttery escargot:

"Um...helllerrrrr, how am I suppose to soak-up the butter with just crust?"

Another problem that occurs is hot soup served cold. Uh, duh....how can this be? So in an attempt to fix this problem and resending the bowl back to the kitchen, maybe we order the soup extra hot; like ordering an extra hot latte from Scarbucks. Uh....still not hot! WTF!? C'mon folks, how hard can this really be! Even though this occurs a lot, one may say, "don't order it." But, the fact is: the lobster bisque is so frackin good....when HOT!

TASTY DIM SUM BUT TERRIBLE SERVICE

Yes...in order to have some of the most tastiest dim sum east of China and west of San Francisco, one must endure the servers that pretend to not speak english in an english speaking state and to forget part of your order and now one must double check the bill. It is what it is; and we endure it for great food.

I finally found some yummy Escargot

So many problems from a restaurant with so much potential. Formaggio's...sounds like a great place right? Well yes and no. Too many inconsistencies and problems with their menu. Of the countless times I ventured there, I keep returning after bad experiences. Since there is a lack of decent places to eat near me, I still find myself returning to this place.

One of the few things going for them is that they never close between lunch and dinner and therefore, one can always get a cocktail between 2p and 5p. After my last fiasco, I was hesitant, but was craving some fried calamari. Assuming they probably have them, I took my mom, ordered the calamari, truffle french fries, and we shared a warm spinach salad. I did discover that the salad was awesome. The fries could use an extra squirt of truffle oil, and the calamari is o.k.

The next time, I had the salad and then I also discovered that they have escargot. To my delight, I was waiting in anticipation to try this item. Although I was apprehensive because of bad experiences (hot lobster bisque served cold, prosciutto wrapped shrimp served over cooked and with no taste, Greek salad served without lettuce and chunks of raw red onion and green bell pepper, etc...) I thought that I just had to try it. If the escargot is served as a tasty and delicious appetizer, Formaggio will become my favorite place. Yes, I said it. Why? Well, there is just no other place withing 15 miles of me that serve yummy buttery escargot. I finally scored!

I did appreciate that every bad plate was removed from the bill. And just to mention another great item, the rib eye steak, and their pizzas. So now, I don't think I'll try anything new; I have come to a final conclusion and can now enjoy this place. Knowing what to get and what to stay away from. The lobster bisque is still so good (when served hot), I just need to ensure an "extra-hot" order the next time around.